Privacy Policy

1. Who we are

Ayotivity Inc. operates ayotivity.com (the "website"). We are based in Alberta, Canada.

Privacy Officer, Ayotivity Inc. · Email: hello@ayotivity.com

2. Scope

This policy applies to personal information collected through the website and communications connected to the website, including contact forms and emails you send to us.

This policy does not apply to third party websites that may be linked from the website.

3. Personal information we collect

3.1 Information you provide: We collect information you choose to send us, such as name, email address, phone number, company name, role, your message and any project details.

Please do not send sensitive personal information through the website or by email, such as government identification numbers, health information, or payment card details.

3.2 Information collected automatically: We collect limited technical information to operate and secure the website, such as IP address, device and browser information, and server logs related to security and performance.

4. Why we collect and use personal information

We use personal information to: respond to your inquiry and communicate with you; assess your request and determine fit, scope, and timing; prepare proposals or statements of work when requested; operate, protect, and maintain the website; meet legal obligations and enforce our Terms of Use.

5. Automated processing and artificial intelligence

We do not use automated decision making on the website that produces legal or similarly significant effects for visitors.

We use automated tools for basic security and spam prevention. Our free advisory tool generates a recommended focus based on your responses. It is informational only and does not make binding decisions.

6. Cookies

We use only essential cookies required for basic website functionality and security. We do not use analytics cookies, marketing cookies, or remarketing pixels at this time.

Your theme preference and personalisation choices are stored in your browser's localStorage, not transmitted to our servers.

7. How we share personal information

We do not sell personal information.

We share personal information only where necessary: with service providers that support website hosting, email delivery, and security; with professional advisors where needed; if required by law or legal process; in connection with a business transaction.

8. Service providers outside Canada

Our website hosting and business email provider is Namecheap. Some service providers that support our website and email may process or store personal information outside Canada.

To request information about our policies and practices relating to service providers outside Canada, contact the Privacy Officer at hello@ayotivity.com.

9. Retention

Website inquiries are received and stored in the hello@ayotivity.com mailbox. We retain inquiry communications for 12 months after the last interaction, then delete or anonymize them unless you become a client or a longer retention period is required by law.

10. Safeguards

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Access to inquiry emails is limited to people who need it for business purposes.

11. Privacy breaches

Alberta requires private sector organizations to notify the Alberta Information and Privacy Commissioner and affected individuals if there is a real risk of significant harm from a privacy breach. If a breach occurs, we assess risk, contain the incident, and take reasonable steps to reduce harm.

12. Access and correction

You can request access to personal information we hold about you and request corrections. Send requests to hello@ayotivity.com.

13. Children

The website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

14. Changes

We may update this policy from time to time. We will post the updated version on the website and update the effective date.